Memorial Home Care has earned the 2022 SHPBestTM “Superior Performer” Patient Satisfaction Award

Jasper- Memorial Hospital and Health Care Center’s Memorial Home Care has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient satisfaction score that ranked in the top 20% of all eligible SHP clients for the 2022 calendar year.

The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2022 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 2,500 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“SHP is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients,” said Rob Paulsson, President of SHP.

Lori Pipes, Director of Memorial Home Care, stated, “We have an excellent team of highly skilled, compassionate, and caring clinicians who work with their patients to provide the highest quality outcomes possible.  They go above and beyond each day for their patients and always have their patients’ best interest in mind.”

Read more about the SHPBest awards program, including methodology and award recipient lists at