Kimball Electronics Receives Award From Leading Industry Publication For Its Service


JASPER -- Jasper-based Kimball Electronics has received an award from Circuits Assembly, a leading industry publication.

It gave the locally-based company the Highest Overall Customer Rating.  It’s based solely on direct customer input making it an indication of outstanding achievement in service excellence.

“We are honored that our customers recognize how our Kimball Electronics team members are living our values by consistently serving our customers.  Our commitment to service excellence has helped us build valued, lasting relationships with our customers,” stated Kathy Thomson, Vice President of Business Development for Kimball Electronics.

Thomson continued, “Thank you to our customers who continue to place their trust in us.  Congratulations to all of our Kimball Electronics team members around the world who bring their best every day for our customers.  We are truly living our Guiding Principles: our customer is our business, and our people are the company.”

Don Charron, Chief Executive Officer of Kimball Electronics, stated, “I am so proud of our global team and I couldn’t be happier!  I know how hard our teams work to deliver service excellence each and every day, which is not easy given the rising expectations of our customers.  We have a fantastic team, and I appreciate how we work together globally to deliver on our promises to our customers!”

Kimball Electronics has participated in the Service Excellence Awards for six consecutive years, winning awards for excellence in multiple categories of Quality, Dependability/Timely Delivery, Responsiveness, Value for Price, and Technology in 2015, 2016, 2017, and 2019.  Kimball Electronics has won the award for Highest Overall Customer Rating in 2014, 2018, and now 2020.

This is the 28th year CIRCUITS ASSEMBLY has sponsored the awards program.