By: Matt Crane / Dubois County Free Press
AREA WIDE -- Hoosier Hills Credit Union continued its strong growth trajectory throughout 2018, ending the year with $554.2 million in assets, an increase of $38.3 million, or 7.4 percent, over 2017 year-end. The success of the Credit Union included 9.2 percent loan growth and 3.5 percent deposit growth.
Other highlights of 2018 include the rollout of a new HHCU website, designed through member research for easier navigation. The new site includes a Financial Learning Center, which provides information on key financial concepts such as saving, investing, credit scores, mortgages, identity protection, caring for the elderly, and developing a business plan for a new business.
It also houses a Fraud Center, where users can learn more about how to protect themselves against fraud. The Credit Union also began a Member Survey program to help measure member loyalty and satisfaction with the service provided by staff. Additionally, Hoosier Hills added check scanners in each Service Center to improve the processing of multiple checks and upgraded its Personal Financial Management tool within online and mobile banking to Money Management.
The member-owned southern Indiana financial cooperative, which was recently honored by Indiana Governor Eric Holcomb with the state’s Half Century Award for 50 years of service, returned more than $2.7 million to members in the form of dividends in 2018. In addition, the Bedford-based credit union maintained a perfect Five Star Superior rating throughout the year from independent research firm BauerFinancial, Inc. The Five Star score is the highest available ranking and marks HHCU as one of the strongest financial institutions in the country.
“We’re committed to delivering excellent results on behalf of the nearly 30,000 members we serve. Maintaining a strong institution that helps them best meet their financial needs is our top priority,” said George McNichols, HHCU President and CEO. “Saving members money, helping them with their financial goals, and making their lives better is why we exist.”